How Much Do Agencies Charge for UI/UX Design?
You need UI/UX design for your product. You start researching agencies and discover that pricing is all over the map. One agency quotes £15,000 for a project. Another quotes £75,000 for what seems like similar scope. A third won't give you a number without extensive discovery.
This pricing confusion is normal but frustrating. UI/UX design pricing varies enormously based on agency type, location, expertise, project complexity, and how they structure their work. Understanding what drives these differences helps you evaluate whether pricing is reasonable for your specific needs.
The short answer is that professional UI/UX design agencies typically charge between £75-200 per hour, £5,000-50,000+ for fixed-price projects, or £5,000-25,000+ monthly for retainer relationships. But these ranges are so broad that they're not particularly useful without understanding what influences where specific projects fall within them.
This guide breaks down typical pricing across different project types, explains what drives pricing differences, and helps you evaluate whether a specific agency's pricing represents good value for your situation.
Typical Price Ranges by Project Type
Simple Website Design Projects
For straightforward marketing websites or landing pages (5-15 pages), expect to pay:
Budget agencies: £3,000-8,000 Mid-tier agencies: £8,000-20,000 Premium agencies: £20,000-50,000+
The lower end typically includes basic wireframing and visual design using templates or established patterns. The higher end includes custom design, extensive iteration, user research, and potentially custom illustration or photography.
Simple doesn't mean quick or easy. Even "simple" sites require understanding your audience, creating clear messaging hierarchy, ensuring responsive design across devices, and establishing visual brand consistency.
Complex Web Application Design
For SaaS products, dashboards, or web applications with multiple user flows and features:
Budget agencies: £15,000-35,000 Mid-tier agencies: £35,000-80,000 Premium agencies: £80,000-200,000+
Complex applications require extensive user research, multiple user personas, numerous interaction states, complex information architecture, and thorough user testing. The design work often extends over several months and includes multiple rounds of iteration.
Enterprise applications requiring sophisticated workflows, data visualization, or specialized domain expertise typically fall at the higher end of these ranges.
Mobile App Design (iOS and Android)
For mobile applications designed for both platforms:
Budget agencies: £12,000-25,000 Mid-tier agencies: £25,000-60,000 Premium agencies: £60,000-150,000+
Mobile design requires platform-specific considerations (iOS and Android design guidelines), multiple screen sizes, touch interactions, and consideration of mobile-specific contexts. Apps with complex features, numerous screens, or specialized functionality cost more.
Many agencies price iOS and Android separately, so if you need both, expect pricing toward the higher end of ranges or separate projects for each platform.
Enterprise Software and SaaS Products
For comprehensive enterprise products or complex SaaS platforms:
Budget agencies: £30,000-60,000 Mid-tier agencies: £60,000-150,000 Premium agencies: £150,000-400,000+
Enterprise products involve complex user workflows, multiple user roles and permissions, extensive data handling, integration considerations, and often lengthy research and strategy phases. These projects typically span several months and include ongoing refinement.
The highest pricing tiers often include strategic consulting, comprehensive user research across multiple customer segments, design systems creation, and long-term partnership arrangements.
Design System Creation
For comprehensive design systems that establish patterns, components, and guidelines:
Budget agencies: £10,000-25,000 Mid-tier agencies: £25,000-60,000 Premium agencies: £60,000-120,000+
Design systems are strategic investments that pay dividends long-term by accelerating future design and development. Comprehensive systems include extensive component libraries, detailed documentation, usage guidelines, accessibility standards, and often developer handoff tools.
Smaller organizations might need lighter-weight systems at the lower end. Larger organizations with multiple products and teams need comprehensive systems with extensive governance, which falls at the higher end.
Factors That Influence Agency Pricing
Agency Location and Overhead
Location significantly affects pricing. Agencies in London, New York, or San Francisco have higher overhead costs (rent, salaries, operating expenses) than agencies in smaller cities or remote-first agencies.
Major metro agencies: £125-200+ per hour Mid-sized city agencies: £75-125 per hour Remote/distributed agencies: £60-100 per hour Offshore agencies: £25-60 per hour
Location-based pricing reflects cost of living and market rates more than quality. Excellent designers exist at all price points. However, agencies charging significantly below market rates for their location may be cutting corners on experience, process, or deliverable quality.
Designer Experience and Seniority
The seniority and experience of designers working on your project dramatically affects pricing:
Junior designers (0-3 years): £40-75 per hour Mid-level designers (3-6 years): £75-125 per hour Senior designers (6-10 years): £125-175 per hour Principal/Lead designers (10+ years): £175-250+ per hour
Senior designers work faster, make better strategic decisions, anticipate problems, and require less oversight. An expensive senior designer finishing in half the time often costs less than a cheap junior designer taking twice as long and requiring extensive revisions.
Project Complexity and Scope
Complexity affects pricing more than screen count. A 20-screen app with straightforward flows costs less than a 10-screen app with complex state management, multiple user roles, and intricate workflows.
Factors increasing complexity (and cost):
- Multiple user types with different needs
- Complex data visualization
- Intricate workflows with many decision points
- Specialized domain expertise required
- Extensive integration requirements
- High stakes (healthcare, finance, security)
Timeline and Urgency
Compressed timelines cost more. If you need work in half the usual time, expect to pay 25-50% premium for rushed delivery. Agencies need to prioritize your work, potentially turn away other clients, and have designers work overtime.
Conversely, flexible timelines sometimes allow agencies to offer better pricing by fitting your work around other commitments and avoiding rush premiums.
Research and Strategy Components
Comprehensive projects include substantial research and strategy work before design begins:
User research: £5,000-25,000+ Competitive analysis: £2,000-8,000 Strategy workshops: £3,000-15,000 Usability testing: £3,000-12,000 per round
Research-heavy projects cost more upfront but typically produce better outcomes because design is informed by user needs and validated through testing rather than based on assumptions.
Common Pricing Models Agencies Use
Fixed Project Pricing
Many agencies offer fixed pricing for defined projects: "Your website redesign will cost £35,000." This provides budget certainty but requires clear scope definition upfront.
Advantages: Predictable costs, clear expectations, no surprise bills Disadvantages: Scope changes require change orders, less flexibility, often includes buffer for uncertainty
Fixed pricing works well for clearly defined projects with stable requirements. It works poorly for exploratory projects where scope needs flexibility.
Hourly or Daily Rates
Time-based billing charges for actual hours or days worked: "Our rate is £125/hour" or "£950/day."
Advantages: Flexibility for changing scope, pay for actual work, good for exploratory projects Disadvantages: Final cost uncertainty, requires trust, can incentivize slower work
Hourly pricing works well for ongoing relationships, projects with uncertain scope, or when you want maximum flexibility to adjust direction based on learnings.
Monthly Retainer Arrangements
Retainers provide consistent capacity: "£12,000/month gets you approximately 80 hours of design capacity."
Advantages: Consistent capacity, priority access, relationship continuity, predictable budgeting Disadvantages: Paying for capacity whether you use it fully, commitment required
Retainers work well for ongoing design needs, when you want consistent partnership rather than project-by-project relationships, or when you need reliable access to design capacity.
Value-Based Pricing
Some agencies price based on business value delivered rather than time or scope: "This redesign should increase conversion by 20%, creating £200k additional annual revenue, so we'll charge £50k."
Advantages: Aligns agency incentives with your success, can be cheaper than time-based if project succeeds quickly Disadvantages: Requires trusting agency estimates, harder to evaluate, can be expensive if assumptions are wrong
Value-based pricing works when outcomes are measurable and agency has track record demonstrating they can deliver promised results.
What's Included in Agency Pricing
Discovery and Research
Professional agencies typically include discovery phases covering:
- Stakeholder interviews
- User research and interviews
- Competitive analysis
- Requirements gathering
- Technical constraints documentation
Discovery ensures designers understand your business, users, and problems before proposing solutions. Skipping discovery often leads to designs that don't solve actual problems.
Wireframing and Prototyping
Before visual design, agencies create wireframes and prototypes:
- Information architecture
- User flow diagrams
- Low-fidelity wireframes
- Interactive prototypes
- Usability testing
These artifacts validate approach and structure before investing in visual design. They're faster to iterate than high-fidelity designs and catch structural problems early.
Visual Design and UI
The visual design phase produces:
- Visual design exploration
- High-fidelity mockups for key screens
- Design specifications for developers
- Asset preparation and export
- Responsive design variations
This is the most visible deliverable but should be informed by all the research and structural work that preceded it.
User Testing and Iteration
Quality agencies include testing and refinement:
- Usability testing with target users
- Analysis of testing results
- Design iteration based on findings
- Validation testing after changes
Testing catches problems before development and ensures designs actually work for real users, not just in designers' minds.
Design System Documentation
For larger projects, documentation includes:
- Component specifications
- Usage guidelines
- Interaction patterns
- Accessibility standards
- Developer handoff specifications
Good documentation ensures designs can be implemented correctly and maintained consistently over time.
Regional Price Differences
US and Western Europe Agencies
Major cities (London, NYC, SF): £125-250+ per hour Mid-sized cities: £75-150 per hour Characteristics: High quality standards, strong process, excellent communication, higher costs
These agencies offer premium service with experienced designers, established processes, and strong portfolios. They're expensive but typically deliver high-quality, well-considered work.
Eastern Europe and Latin America
Rates: £40-90 per hour Characteristics: Good technical skills, lower costs, potential communication gaps, time zone challenges
These regions offer significant cost savings while often maintaining solid quality. They work well for execution-heavy projects where requirements are clear. Communication and project management require more attention than local agencies.
Asia and Offshore Options
Rates: £25-60 per hour Characteristics: Variable quality, significant cost savings, time zone challenges, communication barriers
Offshore options provide maximum cost savings but require careful vetting. Quality varies dramatically. They work best when you have clear specifications and strong project management.
Remote vs. Local Considerations
Remote agencies often charge less than local agencies due to lower overhead. However, remote doesn't mean offshore or low quality. Many excellent remote-first agencies offer competitive pricing with premium quality.
Consider whether you need in-person collaboration. If yes, local agencies despite higher costs might be worth it. If remote collaboration works fine, you can access global talent at various price points.
How to Evaluate if Agency Pricing is Fair
Comparing Scope to Price
Evaluate whether the quoted scope justifies the price. Ask:
- How many designer hours does this price represent?
- What seniority level of designers will work on it?
- What specific deliverables are included?
- What's not included that I might assume is?
At £100/hour average, a £30,000 project should represent roughly 300 hours of work. Does the scope described seem like 300 hours of design work?
Understanding What You're Actually Getting
Clarify exactly what's included before committing:
- How many rounds of revision?
- How much user research and testing?
- What format are deliverables in?
- What happens if scope changes?
- What level of post-project support?
Two £40,000 quotes might represent dramatically different value depending on what's included.
Hidden Costs to Watch For
Watch for costs not included in initial quotes:
- Revision rounds beyond initial package
- User testing and research
- Stock photography or illustration
- Developer handoff and support
- Project management overhead
- Licensing fees for fonts or assets
Ask explicitly what's not included and what additional costs might arise.
Red Flags in Pricing
Be wary of:
- Pricing dramatically below market rate without clear explanation
- Vague scope with fixed pricing (high risk of disputes)
- No clear revision policy
- Charging for deliverables you assumed were included
- Requiring large upfront payments before work begins
- Unclear intellectual property terms
If pricing seems too good to be true, dig deeper to understand what you're actually getting.
When you're ready to explore professional UI/UX design services, understanding fair pricing helps ensure you invest appropriately in design quality that drives business results.
Conclusion
UI/UX design agency pricing varies enormously based on project type, agency expertise, location, and scope complexity. Simple websites start around £5,000-20,000. Complex applications run £35,000-200,000+. Enterprise products can exceed £400,000.
These wide ranges reflect real differences in what you get. A £10,000 website uses templates and minimal customization. A £40,000 website includes custom design, extensive iteration, user research, and strategic thinking. They're not comparable products despite both being "websites."
Understanding pricing models helps you evaluate quotes. Fixed pricing provides certainty. Hourly billing provides flexibility. Retainers provide consistent capacity. Value-based pricing aligns incentives. Choose the model that matches your needs and risk tolerance.
Regional differences matter. London and San Francisco agencies charge £125-250+ per hour. Eastern European agencies charge £40-90 per hour. Offshore options start at £25 per hour. Higher pricing doesn't guarantee quality, but extremely low pricing often indicates corners being cut.
Evaluate pricing by understanding what's included. Discovery, research, testing, iteration, and documentation add cost but typically produce better outcomes. The cheapest option rarely delivers the best value if it skips steps that ensure designs actually work.
Ask questions before committing. What's included? What's not? How many revision rounds? What level of designers will work on it? What deliverables do you get? What format? What post-project support?
Good design is an investment that pays returns through better user experiences, higher conversion rates, reduced development costs, and competitive advantage. Choose agencies based on fit, expertise, and value, not just lowest price.
Frequently Asked Questions
Why do agency prices vary so much for seemingly similar projects?
Several factors create pricing variation: agency expertise and reputation (established agencies command premium pricing), designer seniority working on your project (senior designers cost more but deliver better results faster), what's included in scope (research, testing, iteration, documentation all add cost), project complexity beyond surface appearance (complex workflows cost more than screen count suggests), and location and overhead costs. Two "website design" quotes might include dramatically different processes, deliverables, and quality levels, justifying different pricing.
Is it better to pay hourly or fixed price for UI/UX design?
Fixed pricing works well for clearly defined projects with stable requirements. You get budget certainty and clear expectations. Hourly billing works better for exploratory projects, uncertain scope, or ongoing relationships where flexibility is valuable. Many agencies use hybrid models: fixed pricing for defined phases with hourly billing for changes or additional work. Choose based on how certain your requirements are and whether you prefer cost predictability or scope flexibility.
How much should a startup budget for UI/UX design?
Early-stage startups building MVPs typically budget £15,000-50,000 for initial design work covering core user flows and essential features. Growth-stage startups expanding products might budget £50,000-150,000 annually for ongoing design support. Enterprise startups with complex products often invest £150,000-400,000+ for comprehensive design including research, strategy, and extensive user testing. Budget should reflect product complexity, target market expectations, and how critical design quality is to your competitive positioning.
What questions should I ask agencies about their pricing?
Ask: What specifically is included in this price? How many designer hours does this represent, and what seniority level? How many revision rounds are included? What's your process for handling scope changes? What deliverables will I receive and in what format? What's not included that I might assume is? What are typical reasons projects exceed initial quotes? What post-project support do you provide? How do you handle intellectual property and design ownership? Clear answers to these questions help you compare quotes fairly and avoid surprises.
Are cheaper offshore agencies worth the cost savings?
Offshore agencies can deliver good value for the right projects and with proper management. They work best when: requirements are crystal clear and well-documented, you have strong project management capacity, time zone differences won't impede collaboration, and the project is execution-focused rather than strategic. They work poorly when: requirements are uncertain and need collaborative exploration, communication and cultural alignment are critical, rapid iteration and feedback are essential, or strategic thinking is as important as execution. Vet offshore agencies carefully. Quality varies dramatically and low prices sometimes reflect low capability.